Quality management is an important part of making sure your inventory meets customer expectations. This begins with your warehouse team inspecting inbound inventory for damages and problems before the putaway process.
Equipped with Microsoft Dynamics 365 for Supply Chain and a mobile device, your team can easily create quality orders as part of the receiving and putaway process. If an item is damaged, rejecting the inventory can optionally trigger different putaway work to a quality or inspection location and create a quality order.
We’re sharing how D365 streamlines your putaway process and accelerates inbound inventory inspection. We’re also showing you the configurations and functionality of D365 Supply Chain Management inbound quality check.
Inspecting Inbound Inventory
Receiving personnel are your first line of defense for finding defective or damaged inventory. This give them a personal stake in making sure the quality meets the standards your customers are expecting.
Here’s how inbound inventory inspection with D365 adds value:
- Stops damaged inventory before putaway to decrease the chances for damaged products to take up valuable space on your shelves
- With D365’s mobile functionality, this step is performed entirely from the mobile device and decreases the need for shared equipment.
- Reduces the amount of setup and resources needed to drive the quality process as inventory is received into the warehouse
Configurations for D365 Inbound Quality Check
There are 5 key configurations required in D365 Supply Chain to use inbound quality check. These include:
Quality check template: Drives how and when the quality process is initiated during receiving.
Work classes: Drives quality putaway work to mobile device menu items other than those used for receiving.
Work templates: Allows for specific work templates and label printing options to be leveraged for the quality process. A new work type, Quality check, is introduced to be used in conjunction with the work template.
Location directives: Allows for specific location directives to be used in conjunction with work templates to identify the ideal putaway location in the inbound quality process.
Mobile device menu items: Enables specific mobile device menu items to trigger the functionality in this post.
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Mobile Devices & D365 Supply Chain
Pallet Rejection Process
The mobile device user initiates the putaway process per pallet. In this example, the user identifies a quality-related issue. The following steps show you how D365 guides the workflow.
Confirm the ‘Pick’ from the inbound location of RECV.
Identify a quality related issue with that pallet by selecting the hamburger menu in the top right and clicking Reject.
Confirm the ‘Put’ to the quality location.
Updating Work in D365 Supply Chain
Here is how the work performed on the mobile device updates work in D365 Supply Chain.
Work ID USMF-000211 is the original putaway work. When the mobile device user rejects the pallet, D365 cancels this work.
D365 creates the quality check work. This is Work ID USMF-000212 and directs the user to the quality location per location directive configurations.
A Quality order, 000010, has been created because of the Quality check template configurations.
Pallet Acceptance Process
The mobile device user initiates the putaway process per pallet. In this instance the user finds no quality related issues with the inventory and processes a standard putaway.
The mobile device user confirms the ‘Pick’ from the inbound location of RECV.
The mobile device user selects the green check mark to accept the pallet. This means no quality related issues were identified.
The mobile device user processes the putaway to the recommended stocking location per location directive configurations.
The following Work ID USMF-000214 is the original putaway work that was completed by the mobile device user to the recommended stocking location per location directive configurations.
Increased Warehouse Efficiencies
The inbound inventory quality check helps ensure that you only taking up space on your shelves with quality products. With your receiving team as your first line of defense, you reduce the risk of your team picking damaged products to send to your customers.
Improving quality as part of your inbound warehouse management processes drives efficiencies in other areas of your facility. A few simple D365 warehouse management configurations help you get this process up and running. Here are some other resources to ensure you are running your warehouse efficiently: